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The Healthcare Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Healthcare Excellence Awards
Care Home of the Year Award
A home, not just a care setting.
About this category
This award recognises a residential or nursing care home where residents live well, families feel welcome and staff are supported. Judges look for quality of care, resident wellbeing and the home's culture.
Eligibility
Open to residential and nursing care homes in the UK.
Judging criteria
- Quality of care
- Resident wellbeing and activities
- Family involvement
- Staff support
- Safety
Qualitative criteria
- Warmth
- Dignity and a life worth living
Metrics
- Resident and family feedback
- Staff retention
- Activities and inspection outcomes
Additional criteria
Entries should include a concise case study, supporting figures and, where possible, feedback from patients, service users, families or colleagues. Never include information that could identify a patient or service user: describe cases in anonymised terms and give figures as percentages or ranges. Nothing in an entry is shared beyond the judging panel. Judges consider the size of the service, team or organisation, so smaller providers compete on equal terms.
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